Zycus Off Campus Drive 2023 | Freshers | Trainee Product Analyst | Mumbai, Pune

Zycus Off Campus Drive 2023 | Freshers | Trainee Product Technical Analyst | BE/ B.Tech | 2024 Batch | Mumbai, Pune

Company: Zycus 
Zycus Off Campus Drive 2023: Zycus is a leading global provider of A.I.-powered Source-to-Pay suite for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent BOTs.


Our spirit of innovation and passion to help organizations create greater business impact is reflected among the hundreds of procurement solution deployments that we have undertaken over the years.

Company Website: www.zycus.com

Positions: Trainee Product Technical Analyst

Experience: Freshers

Salary: Not Disclosed

Job Location: Pune, Mumbai

Eligibility Criteria for Zycus Off Campus Drive 2023:

Job Description:

The Product Technical Analysts (PTA) at Zycus work with the Technical Account Management Team and support them by being the first line of the technical support layer & responsible for product-related queries, troubleshooting, and guiding Customers to be able to use the products with ease. A Product Technical Analyst will be trained to answer queries around Customer’s subscribed products and associated functionalities in order to be able to understand product capabilities & troubleshoot in accordance with the respective L2 and L3 Engineering, Cloud, Product Management and other backend Teams to get success for the Customers on Zycus Products.

Your top three responsibility as a Product Technical Analysts (PTA) will be to:
1) Answer accurately all of the product related questions that a Customer has
2) Demonstrate & guide the functionality to the Customers
3) Resolve Customers’ technical queries & complaints by coordinating with multiple internal Teams within SLA

The Product Technical Analysts (PTA) has expert product knowledge and his/her expertise is essential to a successful support structure of the Technical Account Management Team.

Job Responsibilities:

Skills:

How to Apply for Zycus Off Campus Drive 2023?

Interested and Eligible candidates can apply for this drive online ASAP.

Application Link: Click Here

 

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