Teradata Recruitment 2018 | Freshers | Intern | 2016 & 2017 Batch | BE/ B.Tech – Computers/ Electronics | Hyderabad | December 2017
Company: Teradata India Pvt Ltd
Michael Koehler became president and CEO of Teradata after its 2007 spin off from NCR. Teradata’s Applications business is led by Darryl McDonald, and the corporate headquarters are in Miamisburg, Ohio.
Company Website: in.teradata.com
Positions: Intern
Experience: 0 – 1 years
Salary: Best In Industry
Job Location: Hyderabad
Requirements:
- Bachelor’s degree in Computer Science or an electronics technology discipline or equivalent experience
- Experience in Host software (MVS, VM etc)
- Advance knowledge of Teradata, Linux, UNIX, Windows, mainframe operating systems (VM/MVS, etc.)
- Teradata Database experience
- Teradata Certification
- Advance knowledge of disk array architecture
Job Description:
This center has 7×24 high volume support center environment. The TSS staff provides the incident management along with technical/functional knowledge necessary to resolve customer’s (both internal and external) problems. The TSS will work directly with the customer, on-site Customer Engineers and the Teradata Global Support Center Engineers to understand the problem, capture appropriate failure information and search knowledge for complex known solutions using available systems, tools, and resources to resolve the customer’s problems. The TSS will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer. The TSS must develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. The TSS will be required to have both strong technical and interpersonal skills.
Responsibilities include but are not limited to; Software, application and hardware troubleshooting, system diagnosis and analysis, customer satisfaction, asset management and individual development for mission critical customer support.
Application Link: Closed