Mr. Cooper Recruitment 2018 | Freshers | Process Associate | All Graduates | 2016 & 2017 Batch | Chennai | April 2018
Company: XOME Services India Pvt Ltd
XOME is headquartered in Lewisville, Texas and was founded in 2012 an indirectly held, wholly owned subsidiary of Nationstar Mortgage Holdings, Inc., a leading provider of residential mortgage services.
XOME is a leading provider of technology and data-enhanced solutions to consumers, real estate agents and companies engaged in the origination and/or servicing of mortgage loans. XOME intends to transform the home buying experience through the utilization of a next generation real estate exchange and the delivery of quality residential real estate services.
Company Website: www.mrcooper.com
Positions: Process Associate I
Experience: 0 – 1 Years
Salary: Best In Industry
Job Location: Chennai
Eligibility Criteria:
- 0 – 1 year experience in BPO
- 2016/17 graduates only
- No backlogs/arrears
- Immediate joiners only
- Good communication skills
Responsibilities:
- Follow instructions, ability to learn and adapt quickly and deliver desired outcome
- Open to feedback and ability to work in a team environment
- Customer first focus with an eye for detail
- Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow
- Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
- Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
- Strict compliance to process workflow as specified by the client
- Complete all mandatory training requirements in a timely manner.
- Identify opportunities for process / Customer service improvement and communicate it to the leadership
Interview Process:
- Group Discussion (Checking the communication & confidence level)
- Online test (BPAT – 45 minutes) Technical Interview (communication, education details, thought process etc)
- HR Interview (Communication, flexibility to work in shifts, Compensation discussion, joining details, attitude, career aspirations etc)
Application Link: Link Expired
