Infosys Recruitment Drive | Freshers | Technical Process Executive

Infosys Recruitment Drive | Freshers | Technical Process Executive | BE/ B.Tech/ B.Sc/ BCA | 2021 – 2023 Batch | Pune

Company: Infosys BPM Limited
Infosys Recruitment Drive: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience managing global enterprises’ systems and workings, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Company Website: www.infosys.com

Position: Technical Process Executive

Experience: Freshers

Job Location: Pune

Salary: Best In Industry

Eligibility Criteria:

• BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA
• Freshers are eligible to apply.

Job Description:

Provide 1st level technical support, service restoration, fulfilment of service requests and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.

Follow a systematic, disciplined and analytical approach to problem-solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.

Responsibilities:

• Communicate at all levels
• Basic knowledge of OS (Windows XP-10), Browsers, MS Office suite
• Basic knowledge of Software, antivirus and peripherals installations
• Ability to work across organizational and professional boundaries
• Excellent verbal and written communication skills
• High level of interpersonal skills, including active listening and understanding
• Good organizational skills and ability to prioritize workloads.
• Work to tight deadlines/service levels
• Business Etiquette
• Broad knowledge of IT products, services and terminology

Skills:

Customer Service- CS- Service Desk- Voice- Chats- email Chats, Customer Service- Technical Service Desk, Customer Service- Regular Customer Service

How to Apply?

All interested and eligible candidates can apply for this drive online soon.

Application Links: Click Here

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