Infosys BPM Recruitment 2020 | Technical Support | 2017/ 2018/ 2019 Batch | Diploma/ BE/ B.Tech/ B.Sc/ BCA | Bangalore
Company: Infosys BPM
Infosys BPM Recruitment 2020: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
Company Website: www.infosys.com
Position: Technical Support- International Voice Process
Experience: 1 – 3 Years
Job Location: Jaipur
Salary: Best In Industry
Education: Graduation/ Engineering Graduate/ B.Sc. (Computer Science) or any Technical degree/ Diploma required (2017/ 2018/ 2019 Batch)
Job Description: Execute transactions as per prescribed guidelines and timelines. Follow predefined procedures with the objective to meet performance parameters.
Required skill set:
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Display Ownership and accountability
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- Excellent comprehension and articulation skills
- Excellent communication skills verbal and written
- Demonstrate positive attitude
- Willingness to learn and open to feedback
- Helpful
- Patience and perseverance
Apply Link: Click Here