HP Enterprise Recruitment Drive | Freshers | Technical Support Engineer | BE/ B.Tech – All Engineering Branches | 2017/ 2018 Batch | Bangalore
Company: HP Enterprise Pvt Ltd
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.
Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
Company Website: www.hpe.com
Positions: Technical Support Engineer
Experience: Freshers
Job Location: Bangalore
Salary: Best in Industry
Eligibility Criteria: BE/ B.Tech – All Engineering Branches
Job Description:
You would be deployed to HP, Bangalore under Randstad Payroll you would be required to join us within 15 Days from the date of offer confirmation.
Responsibilities:
- Handling customers calls
- Troubleshooting on OS (Operating System)
- Networking, Windows
- Handling hardware issues- only commercial laptop, desktop, notebook, mouse, keyboard etc.
- Transferring calls to a concerned department like EMT (Escalation Matrix Team), DOA Team(Dead on arrival) if it is a new product
- Serial number verification by matching CPU, keyboard, battery, mouse etc
Application Link: Link Expired