Bentley Systems Recruitment 2017 | Freshers | Support Engineer | 2016 & 2017 Batch | BE/ B.Tech – Any Stream | Pune | October 2017
Company: Bentley Systems
Bentley sustains the infrastructure professions by helping to leverage information technology, learning, best practices, and global collaboration – and by promoting careers devoted to this crucial work.
Company Website: www.bentley.com
Positions: Support Engineer
Experience: Freshers
Job Location: Pune
Salary: Best In Industry
Qualification/ Requirements:
- Bachelor Degree in any engineering discipline.
- Ability to analyze complex technical problems.
- Technology savvy.
- Tactful and patient with users.
- Excellent English and strong communication skills required. Business-western fashion preferred.
- Knowledge of databases (SQL Server or Oracle), Programming skills is an asset.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Adept at queries, report writing and presenting findings.
- Strong knowledge of and experience with reporting packages (Business Objects etc.) an asset.
Responsibilities:
- Assisting users over the phone, email, ticketing system and web portal.
- Writing technical articles on the Bentley Communities site informing users on specific technical topics.
- Contribute to software testing from time to time, assist the Development teams manage Defects and User Enhancement requests.
- Detailing defects and enhancements identified by our users for the development team while identifying a workaround.
- Primary help desk to support day to day project and Managed Services tasks and issues.
- Maintaining the software of Bentley MANAGEservices and Success Plan users so reducing the Administration burden on the user
Application Link: Closed